Membership Types

More benefits, more convenience

NORMAL Basic features and benefit
Full powerful features and benefit

Benefits and Features

Maximum Store Value HK$ 3,000 HK$ 100,000
Annual Transaction Limit HK$ 25,000 No Limit
Cash Withdrawal
  • Daily Limit: HK$ 30,000
  • Weekly Limit: HK$ 50,000
  • 365 Days
  • 1,200+ Dedicated Service Points 1
Foreign Exchange
  • Daily Limit: HK$ 50,000
Bank Transfer
  • Weekly Limit: HK$ 200,000
  • More than 20 Licensed Banks and Stored Value Facilities 2 3
Global Remittance
  • Monthly Limit: HK$ 100,000 7
  • Remit to 844 banks and 221,266 cash pick-up locations in 16 countries
Top-up Channels
  • 7-Eleven, Circle K & Coin Cart (instant top-up)
  • JETCO ATM 4
  • E-Banking: Bank of China (Hong Kong) Limited 5, Chiyu Banking Corporation 5, Nanyang Commercial Bank 6
  • 7-Eleven, Circle K & Coin Cart (instant top-up, with a monthly limit of $20,000)
  • JETCO ATM 4
  • E-Banking: Bank of China (Hong Kong) Limited 5, Chiyu Banking Corporation 5, Nanyang Commercial Bank 6
  • FPS (instant Top-Up): The Hongkong and Shanghai Banking Corporation, Bank of China (Hong Kong) Limited, Standard Chartered Hong Kong, Bank of East Asia, Citibank (Hong Kong), Chong Hing Bank, Bank of Communications (Hong Kong) Limited
Registration Use your own mobile device Required Document: Hong Kong Mobile Number
Use your own mobile device Required Documents:
  • HKID card
  • Your selfie
  • plus any other document based on a need basis.
In-person Required Documents: 8
  • HKID card / passport / travel document with your photo
  • A valid proof of address
Customer can make appointment for SVIP application via mobile interface.
For additional features and required documents:
  • FPS Top-Up
    • Bank statement with your name (upload via TNG Wallet App)

Full powerful features and benefit

Benefits and Features
Maximum Store Value
HK$ 100,000
Annual Transaction Limit
No Limit
Cash Withdrawal
  • Daily Limit: HK$ 30,000
  • Weekly Limit: HK$ 50,000
  • 365 Days
  • 1,200+ Dedicated Service Points 1
Foreign Exchange
  • Daily Limit: HK$ 50,000
Bank Transfer
  • Weekly Limit: HK$ 200,000
  • More than 20 Licensed Banks and Stored Value Facilities 2 3
Global Remittance
  • Monthly Limit: HK$ 100,000 7
  • Remit to 844 banks and 221,266 cash pick-up locations in 16 countries
Top-up Channels
  • 7-Eleven, Circle K & Coin Cart (instant top-up, with a monthly limit of $20,000)
  • Credit Card (instant top-up) 4
  • JETCO ATM 4
  • E-Banking: Bank of China (Hong Kong) Limited 5, Chiyu Banking Corporation 5, Nanyang Commercial Bank 6
  • FPS (instant Top-Up): The Hongkong and Shanghai Banking Corporation, Bank of China (Hong Kong) Limited, Standard Chartered Hong Kong, Bank of East Asia, Citibank (Hong Kong), Chong Hing Bank, Bank of Communications (Hong Kong) Limited
Registration
Use your own mobile device Required Documents:
  • HKID card
  • Your selfie
  • plus any other document based on a need basis.
In-person Required Documents: 8
  • HKID card / passport / travel document with your photo
  • A valid proof of address
Customer can make appointment for SVIP application via mobile interface.
For additional features and required documents:
  • FPS Top-Up
    • Bank statement with your name (upload via TNG Wallet App)
  • Credit Card Top-Up 10
    • Credit card statement with your name (upload via TNG Wallet App)

NORMAL

Basic features and benefit

Benefits and Features
Maximum Store Value
HK$ 3,000
Annual Transaction Limit
HK$ 25,000
Cash Withdrawal
Foreign Exchange
N/A
Bank Transfer
N/A
Global Remittance
N/A
Top-up Channels
  • 7-Eleven, Circle K & Coin Cart (instant top-up)
  • JETCO ATM 4
  • E-Banking: Bank of China (Hong Kong) Limited 5, Chiyu Banking Corporation 5, Nanyang Commercial Bank 6
Registration
Use your own mobile device Required Document: Hong Kong Mobile Number
  1. An administration fee equivalent to 1% of transaction amount is charged for each Cash Withdrawal at First Exchange or Unison Foreign Exchange.
  2. List of FPS participants: https://fps.hkicl.com.hk/eng/fps/about_fps/participant.php
  3. Funds will be credited to recipient’s account almost immediately. If the recipient’s bank (or SVF) does not support instant payment, it would take a longer time for the transfer to be completed.
  4. Funds will be credited to your TNG Wallet in the next working day (T+1, excluding Monday) if you top up before 5:30 p.m., otherwise funds will be received in 2 working days (T+2, excluding Monday).
  5. Funds will be credited to your TNG Wallet in the next working day (T+1, excluding Monday) if you top up before 9 p.m., otherwise funds will be received in 2 working days (T+2, excluding Monday).
  6. Funds will be credited to your TNG Wallet in two working days (T+2, excluding Monday) if you top up before 2:30 p.m., otherwise funds will be received in 3 working days (T+3, excluding Monday).
  7. Shares the limit with Global Bill Payment, Global Remittance, and Global SIM Top-Up.
  8. Shares the annual limit with Cash Withdrawal.

Announces Strategic Exit from Stored Value Facilities ("SVF") business

We would like to announce to our users that we have decided to exit the SVF business due to our consideration for strategic corporate restructuring and realignment. The decision to exit the SVF business was made after a thorough review and deliberation of the company’s portfolio and business strategies. We are working on a non-SVF business for a total transformation of our business to carry our motto of “Make Your Life Easier”. Do take note of our future announcement. 

Customer Protection

TNG Wallet remains committed to supporting its users, merchants, and service partners  during this transition. We have made sufficient provision for financial and administrative resources to meet the float redemption and relevant administrative processes to ensure that all obligations to users, merchants and service partners are met and that users are provided with the necessary guidance and support. 

The existing independent 3rd Party, Custodian agency, (“Tricor Trust (Hong Kong) Limited”) will continue to act as Custodian throughout the redemption process. TNG will commence the exit process today (25 October, at 4:30pm) and all of the services will be terminated by 9 December 2024. From 4:30pm on 25 October 2024 to 6:00pm on 9 December 2024, all TNG users will be able to withdraw your money in TNG Wallet in various ways (see below service list for more info). 

You are encouraged to withdraw the remaining balance via local merchant payment, FPS/ Bank Transfer, P2P Transfer, and MasterCard Purchase on or before 9 December 2024 6:00pm. All relevant service charges will be waived during the period of 25 October 2024 and 9 December 2024. After the termination of TNG services on 9 December 2024, TNG Wallet App will be retired and the management fees will be applied. 

For details, please click this window to find out.