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Hong Kong’s TNG Wallet launches app for cross-border money transfer service

01/10/2016South China Morning Post

Hong Kong’s TNG Wallet launches app for cross-border money transfer service

Sending money around Asia is now as easy as touching a button on your phone, but users will face background checks before they can shift large chunks of cash across borders to reduce the risk of money laundering.

 

TNG Wallet’s chief executive and founder Alex Kong said on Tuesday the company was launching apps in 12 Asian countries including mainland China, making it the first licensed e-wallet in Hong Kong with the ability to instantly send cash across borders.

 

“Once you’re verified with us, you can send money anywhere, anytime. You don’t need to go to the bank and fill in the same stupid form,” Kong said.

 

He described the development as “unprecedented” and one that puts TNG in a position to be the premiere e-wallet, not just in Hong Kong, but in the Asia region.

 

TNG apps allowing cross-border money sending are available for download in Nepal, Bangladesh, Thailand, China, Vietnam, The Philippines, Indonesia, Malaysia, Sri Lanka, India and Pakistan starting Tuesday, with local regulations delaying the Singapore version’s launch till October or November.

 

In order to weed out potential terrorists or money launderers, users have to show their identity cards to transfer HK$10,000 or more, or undergo an interview and background check to transfer the wallet’s maximum transfer amount of HK$100,000.

 

Kong said there were no transaction fees, “the best exchange rate” and the money would be available in the other country instantly, either for pick-up at an outlet such as a post office or money lender, or in the receiver’s e-wallet.

 

TNG Wallet is also targeting the 330,000 domestic workers living in Hong Kong – mostly originating from the Philippines and Indonesia. A new function will allow Hong Kong users to pay bills in The Philippines.

 

“Every single week they need to transfer money to their family members,” Kong said, adding that he expected four million downloads across the 12 new countries by the end of next year.

 

Kong said he didn’t see China-based services such as Alipay and WeChat pay as competitors, as TNG’s China-based app was focussed on cross-border money transfers, which those apps don’t currently offer, not micro payments at retail outlets.

 

The app will also allow users to buy 16 different foreign currencies at real-time, competitive rates and be able to pick up the cash at a chosen outlet within three days.

 

Tuesday’s presentation was called “going global” but Kong couldn’t say when the service would expand beyond Asia.

 

The app launched in Hong Kong 10 months ago and now claims to be the most popular e-wallet in the city, with 370,000 residents, or 5 per cent of the population, using the money transfer service as of last month.

 

It offers a range of functions including person-to-person money transfers, bill payments, payments at over 500 retail outlets, cash withdrawal seven days a week and transfers to any of the 23 licensed banks in Hong Kong.

 

“We are still like a baby and yet, this baby is growing very fast,” Kong said.

 

In August the Hong Kong Monetary Authority granted the first batch of stored-value licenses to Alipay Wallet, Tap & Go, WeChat Pay, TNG Wallet and Octopus & O! ePay run by Octopus Cards.

宣布戰略退出儲值支付工具(“SVF”)業務

我們TNG電子錢包向所有用戶宣布,由於公司戰略重組和內部架構調整的考慮,我們決定退出儲值支付工具(“SVF”)業務。退出儲值支付工具業務是公司經過投資組合和市場環境進行深入審查和研討後做出的決定。我們正在研究一項非儲值支付工具業務計劃,以轉變業務類型,以實踐我們的宗旨 “Make Your Life Easier”。敬請留意我們未來的公告。

用戶保障

TNG電子錢包將會於過渡期間繼續支援所有用戶、商戶和合作夥伴。我們已預留充足的財務及行政資源,以確保在此期間所有用戶、商戶及服務合作夥伴的權益得到保障,包括浮動資金的贖回及相關行政程序的順利進行,並為用戶提供必要的指導及支援。

現有獨立第三方託管機構, (“Tricor Trust (Hong Kong) Limited”) 將在贖回過程中繼續擔任託管人。TNG將從今天10月25日下午4時30分開始進行退出流程,並於2024年12月9日終止所有服務。自2024年10月25日下午4時30分起至2024年12月9日下午6時正,TNG用戶將能夠以各種方式提取TNG電子錢包中的餘額(請參閱下方服務清單以獲取更多資訊)。

我們鼓勵用戶在2024年12月9日之前可透過轉數快/銀行轉帳、朋友轉帳和萬事達卡消費以使用帳戶餘額。在2024年10月25日至12月9日期間,所有相關服務費將獲豁免。TNG電子錢包應用程式將於2024年12月9日停止服務,並將向尚有餘額的戶口收取管理費用。

詳情請點擊此視窗了解。