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Hong Kong’s TNG Wallet launches app for cross-border money transfer service

01/10/2016South China Morning Post

Hong Kong’s TNG Wallet launches app for cross-border money transfer service

Sending money around Asia is now as easy as touching a button on your phone, but users will face background checks before they can shift large chunks of cash across borders to reduce the risk of money laundering.

 

TNG Wallet’s chief executive and founder Alex Kong said on Tuesday the company was launching apps in 12 Asian countries including mainland China, making it the first licensed e-wallet in Hong Kong with the ability to instantly send cash across borders.

 

“Once you’re verified with us, you can send money anywhere, anytime. You don’t need to go to the bank and fill in the same stupid form,” Kong said.

 

He described the development as “unprecedented” and one that puts TNG in a position to be the premiere e-wallet, not just in Hong Kong, but in the Asia region.

 

TNG apps allowing cross-border money sending are available for download in Nepal, Bangladesh, Thailand, China, Vietnam, The Philippines, Indonesia, Malaysia, Sri Lanka, India and Pakistan starting Tuesday, with local regulations delaying the Singapore version’s launch till October or November.

 

In order to weed out potential terrorists or money launderers, users have to show their identity cards to transfer HK$10,000 or more, or undergo an interview and background check to transfer the wallet’s maximum transfer amount of HK$100,000.

 

Kong said there were no transaction fees, “the best exchange rate” and the money would be available in the other country instantly, either for pick-up at an outlet such as a post office or money lender, or in the receiver’s e-wallet.

 

TNG Wallet is also targeting the 330,000 domestic workers living in Hong Kong – mostly originating from the Philippines and Indonesia. A new function will allow Hong Kong users to pay bills in The Philippines.

 

“Every single week they need to transfer money to their family members,” Kong said, adding that he expected four million downloads across the 12 new countries by the end of next year.

 

Kong said he didn’t see China-based services such as Alipay and WeChat pay as competitors, as TNG’s China-based app was focussed on cross-border money transfers, which those apps don’t currently offer, not micro payments at retail outlets.

 

The app will also allow users to buy 16 different foreign currencies at real-time, competitive rates and be able to pick up the cash at a chosen outlet within three days.

 

Tuesday’s presentation was called “going global” but Kong couldn’t say when the service would expand beyond Asia.

 

The app launched in Hong Kong 10 months ago and now claims to be the most popular e-wallet in the city, with 370,000 residents, or 5 per cent of the population, using the money transfer service as of last month.

 

It offers a range of functions including person-to-person money transfers, bill payments, payments at over 500 retail outlets, cash withdrawal seven days a week and transfers to any of the 23 licensed banks in Hong Kong.

 

“We are still like a baby and yet, this baby is growing very fast,” Kong said.

 

In August the Hong Kong Monetary Authority granted the first batch of stored-value licenses to Alipay Wallet, Tap & Go, WeChat Pay, TNG Wallet and Octopus & O! ePay run by Octopus Cards.

宣布战略退出储值支付工具(“SVF”)业务

我们TNG电子钱包向所有用户宣布,由于公司战略重组和内部架构调整的考虑,我们决定退出储值支付工具(“SVF”)业务。退出储值支付工具业务是公司经过投资组合和市场环境进行深入审查和研讨后做出的决定。我们正在研究一项非储值支付工具业务计划,以转变业务类型,以实践我们的宗旨 “Make Your Life Easier”。敬请留意我们未来的公告。

用户保障

TNG电子钱包将会于过渡期间继续支援所有用户、商户和合作伙伴。我们已预留充足的财务及行政资源,以确保在此期间所有用户、商户及服务合作伙伴的权益得到保障,包括浮动资金的赎回及相关行政程序的顺利进行,并为用户提供必要的指导及支援。

现有独立第三方托管机构, (“Tricor Trust (Hong Kong) Limited”) 将在赎回过程中继续担任托管人。 TNG将从今天10月25日下午4时30分开始进行退出流程,并于2024年12月9日终止所有服务。自2024年10月25日下午4时30分起至2024年12月9日下午6时正,TNG用户将能够以各种方式提取TNG电子钱包中的余额(请参阅下方服务清单以获取更多资讯)。

我们鼓励用户在2024年12月9日之前可透过转数快/银行转帐、朋友转帐和万事达卡消费以使用帐户余额。在2024年10月25日至12月9日期间,所有相关服务费将获豁免。 TNG电子钱包应用程式将于2024年12月9日停止服务,并将向尚有余额的户口收取管理费用。

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